Hours

423-472-3201

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Patient Info

Patient Portal

Patient Referral

Patient Resources & Information

Everything You Need to Know

We want you to feel at ease and be confident that you can always expect the best from our Tennessee Valley Urology Team. Our staff are highly-skilled professionals who can help you with any questions you have. We are here to help you navigate your way through your unique treatment plan.
Telehealth
What to Expect
Blood Work
Forms & Guides
Insurance

Access Your Patient Records

Tennessee Valley Urology Center offers online access to our Patient Portal which is provided by IntrinsiQ Specialty Solutions Inc. Within the TVUC Patient Portal, patients have access to their personal records, treatment plans and messages to/from the practice.

Patients can edit or add information to personal health records including family history, medications, and contact details. This information is made available to patients to refer to as they progress through their treatment plan and follow-up appointments.  It’s all in here, safe and secure!

Patient Portal

Our Telehealth Services

Our telehealth service is powered by Doxy.me, a convenient way to connect with your physicians online. 

We are proud to offer a solution that enables you to receive our urological health services, allowing you to see your provider at a time and place that is convenient for you.

6 Steps to Prepare for your TVUC Telehealth Appointment:

Prior to your appointment – you will receive a call from one of our nurses to give instructions relating to your medical history form and the telehealth call details

Like all online meetings, have your chosen mobile device (with camera and microphone functionality) ready and set yourself up in a private  location where you will not be disturbed

You’ll receive a text message from us around ten (10) minutes before your scheduled appointment

The text message will contain the link which will direct you to the virtual waiting room

Your Doctor will join your online meeting for your telehealth call at the scheduled time.

Click on the “Allow Camera and Mic Access” buttons to activate your audio/visual communications

For any questions, concerns, feedback, or technical issues during your Telehealth appointment, please contact our office at 423-472-3201.

Your First Appointment: What to Expect

At your initial appointment, you will meet your Urology Consultant and they will discuss your symptoms, medical and family history and may also perform a physical examination and/or request further diagnostics (such as blood work, lab tests, or X-rays). Once your physician has all of the results from your initial assessment, they will devise your treatment plan. At any point during your consultation(s) and treatment, you can ask any questions you have so that you understand your condition and the path for treatment and wellness.

It will be most helpful if you can please bring all relevant urological-related information of your medical history including previous test results, X-ray reports/films. This will ensure your physician is fully informed to make the most accurate diagnosis and a personalized treatment plan for you.

What to Expect on Your Treatment Journey

After your first appointment, your urologist will give further guidelines ranging from further diagnostics and lab tests to treatment plans. Our laboratory service will run all the necessary tests and blood work for your consultation after which your physician will make a diagnosis and prescribe the relevant medications, suggest procedures and provide treatment plans.

What Will Your Treatment Plan Look Like?

You can expect your treatment plan to include physical therapy in the form of exercises best suited for your particular urological condition, as well as dietary changes and suggestions. In essence, a combination of both natural and surgical solutions to help you recover in the most efficient manner.

Follow-up for Recovery Progress

Your physicians will also brief you on the schedule for follow-up consultations for observation and follow-up on your recovery. If you have procedures recommended, your physician and our staff will provide you with all the relevant details to prepare yourself for the treatment. Our blog also covers the preparation instructions for some procedures involving common conditions so feel free to check them out here.

Ask us about reserving Pro-Nox for your procedures in the office today!

Do your palms get sweaty before a procedure? Knees weak? Arms are heavy? Does that anxiety or fear of pain keep you from in office procedures?

We are happy to offer a solution!

We know that everyone handles anticipation and nerves differently which is why we decided to offer Pro-Nox for our patients!

Pro-Nox is a pneumatically driven gas system designed to deliver a 50% oxygen and 50% nitrous oxide mixture to patients for the relief of pain and anxiety in a medical setting. This innovative tool is a patient-controlled inhaled analgesia for easy in-office use that takes effect in just a few breaths, offering immediate relief.

Schedule an Appointment

All appointments must be scheduled in advance as we are unable to accept walk-ins.

Schedule

Blood Work? All You Need to Know

Lab work is available by appointment only. To schedule an appointment, please call or fill out this form.

Cleveland Office

400 Berywood Trail Nw Cleveland, TN 37312 Suite B

423-472-3201

Forms & Guides

Providing our policies, guides, and forms online is our way of ensuring that you are informed and have the information you need. We trust that you’ll respect and follow these policies and guidelines responsibly. We reserve the right to take appropriate actions in the event of any transgression.

Patient Forms

New Patient Forms

Medical Records Release Form

No Show Fee Form

Patient Referral Form

Patient Guides

Biopsy Schedule Instructions

Instructions Following Prostate Biopsy

Vasectomy Pre-Op Instructions

Vasectomy Post-Op Instructions

Practice Policies

Descrimination Policy

No Surprises Act

Financial Policy

Guidance on Medical Insurances & Health Plans

At Tennessee Valley Urology Center we work with a number of medical insurers and health care providers, some of which are listed below. Please note that some insurance providers require you to have a referral or other pre-requisites prior to your initial appointment or treatments. You will need to confirm that your specific healthcare plan or medical policy covers your consultation and treatments with TVUC.

Please speak to our Practice Management team for assistance in confirming these details ahead of your appointment.

Aetna

Anthem

AARP Medicare

Blue Cross Blue Shield

Cigna

First Health (Coventry Health Care)

Humana

Medicare

Tricare

UMR

United Health Care (Commerical)

Blue Cross Medicare Advantage

Aetna Medicare

Cigna Preferred Medicare

Alternative Benefits **

BCBS (Amazon) **

Cigna Preferred Medicare

Tricare Prime **

UHC Compass **

Walgreens (Nexus) **

** Insurance plan usually requires a referral